N.B. This page was probably correct as of 2009, but is not being updated.

Help with "1607: Unable to install InstallShield Scripting Runtime."

1607 error message

I received the above error message trying to install the software for my SpeedTouch 120g wireless adaptor.  But I suspect it is unrelated to the hardware; I suspect it's just an issue with the installation software, and could equally have happened if I'd been trying to install an iPod or just a pure piece of software.

The official help webpage for consumers who get that error message is http://consumer.installshield.com/kb.asp?id=Q108340.

And the corresponding page for developers is probably http://support.installshield.com/kb/view.asp?articleid=Q107070  because it seems more recent than this.

I tried most of the ideas in that first page, and was preparing myself to go through the second page without any expectation of success.

But fortunately, I also came across http://ed.hunsinger.org/archives/2004_12.php.  This guy suggests creating a second Administrator account on Win XP and install using that.  I'd just like to report that I did a similar thing and it worked.

I was using Windows 2000.  And I already had two Administrator accounts set-up.  Until then it hadn't occurred to me to try using the other one.  But, when I did, it worked!

The original admin was "Administrator", but I had always used "Peter", another account with full admin priviledges.  I had never before had any problem doing anything in that account.  But in this case I was.  So I tried logging in as "Administrator" instead of "Peter".  The installer then worked first time!  I had to restart the computer, so did so as "Administrator".  And, there we go; the wireless adaptor was working!  So I then logged out and the back in as "Peter".  The wireless adaptor was working in this account too.  Problem solved!

You may not be in the situation of already having two admin accounts, but if not, creating a second account would definitely be worth a try.

And if that doesn't work for you?  Well; if all else fails there's also this: